Privacy Policy

1. Introduction

PriceNailer ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide

• Account information (name, email address, phone number)
• Project details when requesting quotes
• Postcode for location-based services
• Communication preferences

2.2 Information Collected Automatically

• Device information (browser type, operating system)
• IP address and location data
• Usage data (pages visited, time spent, interactions)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process quote requests and connect you with suppliers
• Send you notifications about quotes and project updates
• Improve our services and user experience
• Communicate with you about updates, offers, and news
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

• Contract: Processing necessary to provide our services
• Consent: When you have given explicit consent (e.g., marketing emails)
• Legitimate interests: For improving our services and preventing fraud
• Legal obligation: When required by law

5. Information Sharing

We may share your information with:

• Suppliers: When you request quotes, your project details and contact information are shared with relevant suppliers
• Service providers: Third parties who help us operate our services (hosting, analytics, email)
• Legal requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When your account is deleted, we will delete or anonymize your data within 30 days, unless we are required to retain it for legal purposes.

7. Your Rights (GDPR)

Under GDPR, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Request transfer of your data to another service
• Objection: Object to processing based on legitimate interests
• Restriction: Request restriction of processing
• Withdraw consent: Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

8. Cookies

We use cookies and similar technologies to improve your experience. For detailed information about the cookies we use and your choices, please see our Cookie Policy.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.